Skills Profile
Accompanies tour groups and shares local knowledge and culture. Core responsibilities include Tourism Expertise, Guest Relations & Hospitality and Booking & Reservation Systems. The position also requires solid skills in International Business Communication and People Leadership.Accompanies tour groups and shares local knowledge and culture. Core responsibilities include Tourism Expertise, Guest Relations & Hospitality and Booking & Reservation Systems. The position also requires solid skills in International Business Communication and People Leadership.Accompanies tour groups and shares local knowledge and culture. Core responsibilities include Tourism Expertise, Guest Relations & Hospitality and Booking & Reservation Systems. The position also requires solid skills in International Business Communication and People Leadership. Accompanies tour groups and shares local knowledge and culture. Core responsibilities include Tourism Expertise, Guest Relations & Hospitality and Booking & Reservation Systems. The position also requires solid skills in International Business Communication and People Leadership.
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Know destinations, providers and booking processes. In practice this covers independent execution, quality assurance of one's own results, and close alignment with adjacent roles and interfaces.Know destinations, providers and booking processes. In practice this covers independent execution, quality assurance of one's own results, and close alignment with adjacent roles and interfaces.Know destinations, providers and booking processes. In practice this covers independent execution, quality assurance of one's own results, and close alignment with adjacent roles and interfaces. Know destinations, providers and booking processes. In practice this covers independent execution, quality assurance of one's own results, and close alignment with adjacent roles and interfaces.
Know destinations, providers and booking processes. In practice this covers independent execution, quality assurance of one's own results, and close alignment with adjacent roles and interfaces.Know destinations, providers and booking processes. In practice this covers independent execution, quality assurance of one's own results, and close alignment with adjacent roles and interfaces.Know destinations, providers and booking processes. In practice this covers independent execution, quality assurance of one's own results, and close alignment with adjacent roles and interfaces. Know destinations, providers and booking processes. In practice this covers independent execution, quality assurance of one's own results, and close alignment with adjacent roles and interfaces.
Operate industry systems such as Opera or Amadeus. In practice this covers independent execution, quality assurance of one's own results, and close alignment with adjacent roles and interfaces.Operate industry systems such as Opera or Amadeus. In practice this covers independent execution, quality assurance of one's own results, and close alignment with adjacent roles and interfaces.Operate industry systems such as Opera or Amadeus. In practice this covers independent execution, quality assurance of one's own results, and close alignment with adjacent roles and interfaces. Operate industry systems such as Opera or Amadeus. In practice this covers independent execution, quality assurance of one's own results, and close alignment with adjacent roles and interfaces.
Operate industry systems such as Opera or Amadeus. In practice this covers independent execution, quality assurance of one's own results, and close alignment with adjacent roles and interfaces.Operate industry systems such as Opera or Amadeus. In practice this covers independent execution, quality assurance of one's own results, and close alignment with adjacent roles and interfaces.Operate industry systems such as Opera or Amadeus. In practice this covers independent execution, quality assurance of one's own results, and close alignment with adjacent roles and interfaces. Operate industry systems such as Opera or Amadeus. In practice this covers independent execution, quality assurance of one's own results, and close alignment with adjacent roles and interfaces.
Communicate confidently in English business situations. Covers spoken and written communication in a professional context – from meetings and negotiations to presentations and confident specialist correspondence.Communicate confidently in English business situations. Covers spoken and written communication in a professional context – from meetings and negotiations to presentations and confident specialist correspondence.Communicate confidently in English business situations. Covers spoken and written communication in a professional context – from meetings and negotiations to presentations and confident specialist correspondence. Communicate confidently in English business situations. Covers spoken and written communication in a professional context – from meetings and negotiations to presentations and confident specialist correspondence.
Communicate confidently in English business situations. Covers spoken and written communication in a professional context – from meetings and negotiations to presentations and confident specialist correspondence.Communicate confidently in English business situations. Covers spoken and written communication in a professional context – from meetings and negotiations to presentations and confident specialist correspondence.Communicate confidently in English business situations. Covers spoken and written communication in a professional context – from meetings and negotiations to presentations and confident specialist correspondence. Communicate confidently in English business situations. Covers spoken and written communication in a professional context – from meetings and negotiations to presentations and confident specialist correspondence.
Agree goals, appraise performance and give structured feedback. In practice this covers independent execution, quality assurance of one's own results, and close alignment with adjacent roles and interfaces.Agree goals, appraise performance and give structured feedback. In practice this covers independent execution, quality assurance of one's own results, and close alignment with adjacent roles and interfaces.Agree goals, appraise performance and give structured feedback. In practice this covers independent execution, quality assurance of one's own results, and close alignment with adjacent roles and interfaces. Agree goals, appraise performance and give structured feedback. In practice this covers independent execution, quality assurance of one's own results, and close alignment with adjacent roles and interfaces.
Agree goals, appraise performance and give structured feedback. In practice this covers independent execution, quality assurance of one's own results, and close alignment with adjacent roles and interfaces.Agree goals, appraise performance and give structured feedback. In practice this covers independent execution, quality assurance of one's own results, and close alignment with adjacent roles and interfaces.Agree goals, appraise performance and give structured feedback. In practice this covers independent execution, quality assurance of one's own results, and close alignment with adjacent roles and interfaces. Agree goals, appraise performance and give structured feedback. In practice this covers independent execution, quality assurance of one's own results, and close alignment with adjacent roles and interfaces.
Serve guests professionally and warmly. In practice this covers independent execution, quality assurance of one's own results, and close alignment with adjacent roles and interfaces.Serve guests professionally and warmly. In practice this covers independent execution, quality assurance of one's own results, and close alignment with adjacent roles and interfaces.Serve guests professionally and warmly. In practice this covers independent execution, quality assurance of one's own results, and close alignment with adjacent roles and interfaces. Serve guests professionally and warmly. In practice this covers independent execution, quality assurance of one's own results, and close alignment with adjacent roles and interfaces.
Serve guests professionally and warmly. In practice this covers independent execution, quality assurance of one's own results, and close alignment with adjacent roles and interfaces.Serve guests professionally and warmly. In practice this covers independent execution, quality assurance of one's own results, and close alignment with adjacent roles and interfaces.Serve guests professionally and warmly. In practice this covers independent execution, quality assurance of one's own results, and close alignment with adjacent roles and interfaces. Serve guests professionally and warmly. In practice this covers independent execution, quality assurance of one's own results, and close alignment with adjacent roles and interfaces.
Communicate and negotiate appropriately with international partners. Covers spoken and written communication in a professional context – from meetings and negotiations to presentations and confident specialist correspondence.Communicate and negotiate appropriately with international partners. Covers spoken and written communication in a professional context – from meetings and negotiations to presentations and confident specialist correspondence.Communicate and negotiate appropriately with international partners. Covers spoken and written communication in a professional context – from meetings and negotiations to presentations and confident specialist correspondence. Communicate and negotiate appropriately with international partners. Covers spoken and written communication in a professional context – from meetings and negotiations to presentations and confident specialist correspondence.
Communicate and negotiate appropriately with international partners. Covers spoken and written communication in a professional context – from meetings and negotiations to presentations and confident specialist correspondence.Communicate and negotiate appropriately with international partners. Covers spoken and written communication in a professional context – from meetings and negotiations to presentations and confident specialist correspondence.Communicate and negotiate appropriately with international partners. Covers spoken and written communication in a professional context – from meetings and negotiations to presentations and confident specialist correspondence. Communicate and negotiate appropriately with international partners. Covers spoken and written communication in a professional context – from meetings and negotiations to presentations and confident specialist correspondence.
Lead, motivate and develop teams. Covers forward-looking planning and prioritisation, clear alignment with all stakeholders, consistent follow-up on results and continuous improvement of processes.Lead, motivate and develop teams. Covers forward-looking planning and prioritisation, clear alignment with all stakeholders, consistent follow-up on results and continuous improvement of processes.Lead, motivate and develop teams. Covers forward-looking planning and prioritisation, clear alignment with all stakeholders, consistent follow-up on results and continuous improvement of processes. Lead, motivate and develop teams. Covers forward-looking planning and prioritisation, clear alignment with all stakeholders, consistent follow-up on results and continuous improvement of processes.
Lead, motivate and develop teams. Covers forward-looking planning and prioritisation, clear alignment with all stakeholders, consistent follow-up on results and continuous improvement of processes.Lead, motivate and develop teams. Covers forward-looking planning and prioritisation, clear alignment with all stakeholders, consistent follow-up on results and continuous improvement of processes.Lead, motivate and develop teams. Covers forward-looking planning and prioritisation, clear alignment with all stakeholders, consistent follow-up on results and continuous improvement of processes. Lead, motivate and develop teams. Covers forward-looking planning and prioritisation, clear alignment with all stakeholders, consistent follow-up on results and continuous improvement of processes.
Perform confidently before audiences and cameras. In practice this covers independent execution, quality assurance of one's own results, and close alignment with adjacent roles and interfaces.Perform confidently before audiences and cameras. In practice this covers independent execution, quality assurance of one's own results, and close alignment with adjacent roles and interfaces.Perform confidently before audiences and cameras. In practice this covers independent execution, quality assurance of one's own results, and close alignment with adjacent roles and interfaces. Perform confidently before audiences and cameras. In practice this covers independent execution, quality assurance of one's own results, and close alignment with adjacent roles and interfaces.
Perform confidently before audiences and cameras. In practice this covers independent execution, quality assurance of one's own results, and close alignment with adjacent roles and interfaces.Perform confidently before audiences and cameras. In practice this covers independent execution, quality assurance of one's own results, and close alignment with adjacent roles and interfaces.Perform confidently before audiences and cameras. In practice this covers independent execution, quality assurance of one's own results, and close alignment with adjacent roles and interfaces. Perform confidently before audiences and cameras. In practice this covers independent execution, quality assurance of one's own results, and close alignment with adjacent roles and interfaces.
Craft messages into compelling narratives. Covers development from briefing through drafts and feedback loops to the final result – respecting brand guidelines, audience needs and deadlines.Craft messages into compelling narratives. Covers development from briefing through drafts and feedback loops to the final result – respecting brand guidelines, audience needs and deadlines.Craft messages into compelling narratives. Covers development from briefing through drafts and feedback loops to the final result – respecting brand guidelines, audience needs and deadlines. Craft messages into compelling narratives. Covers development from briefing through drafts and feedback loops to the final result – respecting brand guidelines, audience needs and deadlines.
Craft messages into compelling narratives. Covers development from briefing through drafts and feedback loops to the final result – respecting brand guidelines, audience needs and deadlines.Craft messages into compelling narratives. Covers development from briefing through drafts and feedback loops to the final result – respecting brand guidelines, audience needs and deadlines.Craft messages into compelling narratives. Covers development from briefing through drafts and feedback loops to the final result – respecting brand guidelines, audience needs and deadlines. Craft messages into compelling narratives. Covers development from briefing through drafts and feedback loops to the final result – respecting brand guidelines, audience needs and deadlines.
Plan and monitor budgets and prepare forecasts. Covers preparing and quality-assuring the data, methodologically sound analysis, visualising results and presenting them audience-appropriately as a basis for decisions.Plan and monitor budgets and prepare forecasts. Covers preparing and quality-assuring the data, methodologically sound analysis, visualising results and presenting them audience-appropriately as a basis for decisions.Plan and monitor budgets and prepare forecasts. Covers preparing and quality-assuring the data, methodologically sound analysis, visualising results and presenting them audience-appropriately as a basis for decisions. Plan and monitor budgets and prepare forecasts. Covers preparing and quality-assuring the data, methodologically sound analysis, visualising results and presenting them audience-appropriately as a basis for decisions.
Plan and monitor budgets and prepare forecasts. Covers preparing and quality-assuring the data, methodologically sound analysis, visualising results and presenting them audience-appropriately as a basis for decisions.Plan and monitor budgets and prepare forecasts. Covers preparing and quality-assuring the data, methodologically sound analysis, visualising results and presenting them audience-appropriately as a basis for decisions.Plan and monitor budgets and prepare forecasts. Covers preparing and quality-assuring the data, methodologically sound analysis, visualising results and presenting them audience-appropriately as a basis for decisions. Plan and monitor budgets and prepare forecasts. Covers preparing and quality-assuring the data, methodologically sound analysis, visualising results and presenting them audience-appropriately as a basis for decisions.
Plan staff, material and capacity to demand. Covers forward-looking planning and prioritisation, clear alignment with all stakeholders, consistent follow-up on results and continuous improvement of processes.Plan staff, material and capacity to demand. Covers forward-looking planning and prioritisation, clear alignment with all stakeholders, consistent follow-up on results and continuous improvement of processes.Plan staff, material and capacity to demand. Covers forward-looking planning and prioritisation, clear alignment with all stakeholders, consistent follow-up on results and continuous improvement of processes. Plan staff, material and capacity to demand. Covers forward-looking planning and prioritisation, clear alignment with all stakeholders, consistent follow-up on results and continuous improvement of processes.
Plan staff, material and capacity to demand. Covers forward-looking planning and prioritisation, clear alignment with all stakeholders, consistent follow-up on results and continuous improvement of processes.Plan staff, material and capacity to demand. Covers forward-looking planning and prioritisation, clear alignment with all stakeholders, consistent follow-up on results and continuous improvement of processes.Plan staff, material and capacity to demand. Covers forward-looking planning and prioritisation, clear alignment with all stakeholders, consistent follow-up on results and continuous improvement of processes. Plan staff, material and capacity to demand. Covers forward-looking planning and prioritisation, clear alignment with all stakeholders, consistent follow-up on results and continuous improvement of processes.
Moderate conflict conversations and actively de-escalate situations. In practice this covers independent execution, quality assurance of one's own results, and close alignment with adjacent roles and interfaces.Moderate conflict conversations and actively de-escalate situations. In practice this covers independent execution, quality assurance of one's own results, and close alignment with adjacent roles and interfaces.Moderate conflict conversations and actively de-escalate situations. In practice this covers independent execution, quality assurance of one's own results, and close alignment with adjacent roles and interfaces. Moderate conflict conversations and actively de-escalate situations. In practice this covers independent execution, quality assurance of one's own results, and close alignment with adjacent roles and interfaces.
Moderate conflict conversations and actively de-escalate situations. In practice this covers independent execution, quality assurance of one's own results, and close alignment with adjacent roles and interfaces.Moderate conflict conversations and actively de-escalate situations. In practice this covers independent execution, quality assurance of one's own results, and close alignment with adjacent roles and interfaces.Moderate conflict conversations and actively de-escalate situations. In practice this covers independent execution, quality assurance of one's own results, and close alignment with adjacent roles and interfaces. Moderate conflict conversations and actively de-escalate situations. In practice this covers independent execution, quality assurance of one's own results, and close alignment with adjacent roles and interfaces.
Analyse data with formulas, pivot tables and charts. In practice this covers independent execution, quality assurance of one's own results, and close alignment with adjacent roles and interfaces.Analyse data with formulas, pivot tables and charts. In practice this covers independent execution, quality assurance of one's own results, and close alignment with adjacent roles and interfaces.Analyse data with formulas, pivot tables and charts. In practice this covers independent execution, quality assurance of one's own results, and close alignment with adjacent roles and interfaces. Analyse data with formulas, pivot tables and charts. In practice this covers independent execution, quality assurance of one's own results, and close alignment with adjacent roles and interfaces.
Analyse data with formulas, pivot tables and charts. In practice this covers independent execution, quality assurance of one's own results, and close alignment with adjacent roles and interfaces.Analyse data with formulas, pivot tables and charts. In practice this covers independent execution, quality assurance of one's own results, and close alignment with adjacent roles and interfaces.Analyse data with formulas, pivot tables and charts. In practice this covers independent execution, quality assurance of one's own results, and close alignment with adjacent roles and interfaces. Analyse data with formulas, pivot tables and charts. In practice this covers independent execution, quality assurance of one's own results, and close alignment with adjacent roles and interfaces.
Manage documents, emails and appointments with Microsoft Office. In practice this covers independent execution, quality assurance of one's own results, and close alignment with adjacent roles and interfaces.Manage documents, emails and appointments with Microsoft Office. In practice this covers independent execution, quality assurance of one's own results, and close alignment with adjacent roles and interfaces.Manage documents, emails and appointments with Microsoft Office. In practice this covers independent execution, quality assurance of one's own results, and close alignment with adjacent roles and interfaces. Manage documents, emails and appointments with Microsoft Office. In practice this covers independent execution, quality assurance of one's own results, and close alignment with adjacent roles and interfaces.
Manage documents, emails and appointments with Microsoft Office. In practice this covers independent execution, quality assurance of one's own results, and close alignment with adjacent roles and interfaces.Manage documents, emails and appointments with Microsoft Office. In practice this covers independent execution, quality assurance of one's own results, and close alignment with adjacent roles and interfaces.Manage documents, emails and appointments with Microsoft Office. In practice this covers independent execution, quality assurance of one's own results, and close alignment with adjacent roles and interfaces. Manage documents, emails and appointments with Microsoft Office. In practice this covers independent execution, quality assurance of one's own results, and close alignment with adjacent roles and interfaces.
Source, interview and select candidates. Covers forward-looking planning and prioritisation, clear alignment with all stakeholders, consistent follow-up on results and continuous improvement of processes.Source, interview and select candidates. Covers forward-looking planning and prioritisation, clear alignment with all stakeholders, consistent follow-up on results and continuous improvement of processes.Source, interview and select candidates. Covers forward-looking planning and prioritisation, clear alignment with all stakeholders, consistent follow-up on results and continuous improvement of processes. Source, interview and select candidates. Covers forward-looking planning and prioritisation, clear alignment with all stakeholders, consistent follow-up on results and continuous improvement of processes.
Source, interview and select candidates. Covers forward-looking planning and prioritisation, clear alignment with all stakeholders, consistent follow-up on results and continuous improvement of processes.Source, interview and select candidates. Covers forward-looking planning and prioritisation, clear alignment with all stakeholders, consistent follow-up on results and continuous improvement of processes.Source, interview and select candidates. Covers forward-looking planning and prioritisation, clear alignment with all stakeholders, consistent follow-up on results and continuous improvement of processes. Source, interview and select candidates. Covers forward-looking planning and prioritisation, clear alignment with all stakeholders, consistent follow-up on results and continuous improvement of processes.
Assess threats and implement emergency concepts. Performed according to professional and hygiene standards – including patient observation, complete documentation and structured handovers within the interprofessional team.Assess threats and implement emergency concepts. Performed according to professional and hygiene standards – including patient observation, complete documentation and structured handovers within the interprofessional team.Assess threats and implement emergency concepts. Performed according to professional and hygiene standards – including patient observation, complete documentation and structured handovers within the interprofessional team. Assess threats and implement emergency concepts. Performed according to professional and hygiene standards – including patient observation, complete documentation and structured handovers within the interprofessional team.
Assess threats and implement emergency concepts. Performed according to professional and hygiene standards – including patient observation, complete documentation and structured handovers within the interprofessional team.Assess threats and implement emergency concepts. Performed according to professional and hygiene standards – including patient observation, complete documentation and structured handovers within the interprofessional team.Assess threats and implement emergency concepts. Performed according to professional and hygiene standards – including patient observation, complete documentation and structured handovers within the interprofessional team. Assess threats and implement emergency concepts. Performed according to professional and hygiene standards – including patient observation, complete documentation and structured handovers within the interprofessional team.
Develop and operationalise unit and company strategies. In practice this covers independent execution, quality assurance of one's own results, and close alignment with adjacent roles and interfaces.Develop and operationalise unit and company strategies. In practice this covers independent execution, quality assurance of one's own results, and close alignment with adjacent roles and interfaces.Develop and operationalise unit and company strategies. In practice this covers independent execution, quality assurance of one's own results, and close alignment with adjacent roles and interfaces. Develop and operationalise unit and company strategies. In practice this covers independent execution, quality assurance of one's own results, and close alignment with adjacent roles and interfaces.
Develop and operationalise unit and company strategies. In practice this covers independent execution, quality assurance of one's own results, and close alignment with adjacent roles and interfaces.Develop and operationalise unit and company strategies. In practice this covers independent execution, quality assurance of one's own results, and close alignment with adjacent roles and interfaces.Develop and operationalise unit and company strategies. In practice this covers independent execution, quality assurance of one's own results, and close alignment with adjacent roles and interfaces. Develop and operationalise unit and company strategies. In practice this covers independent execution, quality assurance of one's own results, and close alignment with adjacent roles and interfaces.
Organise first days: equipment, access, induction plans and appointments.Organise first days: equipment, access, induction plans and appointments.Organise first days: equipment, access, induction plans and appointments. Organise first days: equipment, access, induction plans and appointments.
Organise first days: equipment, access, induction plans and appointments.Organise first days: equipment, access, induction plans and appointments.Organise first days: equipment, access, induction plans and appointments. Organise first days: equipment, access, induction plans and appointments.
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