Library

Manages IT services per ITIL and owns service levels. Core responsibilities include IT Service Management (ITIL), Phone & Written Communication and Stakeholder Management. Day-to-day work involves tools such as Data Visualization (Power BI/Tableau) and Calendar & Appointment Management (Outlook). The position also requires solid skills in Process Modeling (BPMN) and Conflict Moderation & De-escalation.

Helps users with IT problems and resolves incidents at the helpdesk. The role centres on User Support & Troubleshooting, Windows Server & Active Directory and Phone & Written Communication. Typical tools include Microsoft 365 Administration and Zendesk. Sound knowledge of Customer Service & Complaint Handling and Networking (TCP/IP) is expected as well.

Designs and implements complex IT infrastructures and system solutions. Key focus areas are Windows Server & Active Directory, Linux Administration and Networking (TCP/IP). The daily toolkit includes AI Coding Assistants (Copilot/Claude). Proven skills in Scripting (Bash/PowerShell) and Virtualization (VMware/Hyper-V) round out the profile.

Trains users and professionals in software and IT topics. The role centres on Training Delivery, Presentation Delivery and Training Design & Didactics. Typical tools include Microsoft 365 Administration. Sound knowledge of Pedagogy & Didactics and E-Learning & Learning Technologies is expected as well.

Designs incident, change and service request processes in ServiceNow. Key focus areas are IT Service Management (ITIL), Process Modeling (BPMN) and Business Correspondence (DIN 5008). The daily toolkit includes ServiceNow and Data Visualization (Power BI/Tableau). Proven skills in Presentation Delivery round out the profile.

Manages user identities, roles and access rights. The role centres on Identity & Access Management, IT Security and Windows Server & Active Directory. Sound knowledge of Conflict Moderation & De-escalation and Budgeting & Forecasting is expected as well.

Draws illustrations for books, media and advertising. Key focus areas are Typography & Layout, Creative Concept Development & Briefings and Brand Management. The daily toolkit includes Adobe Creative Cloud and Canva. Proven skills in Desktop Publishing (DTP) & Prepress and Storytelling round out the profile.

Examines residence permits and rules on immigration applications. Key focus areas are Residence & Immigration Law, Public Administration Practice and Administrative Rulings & Objection Handling. The daily toolkit includes Calendar & Appointment Management (Outlook) and Travel Planning & Expense Reports. Proven skills in E-File & Government Case Systems and International Business Communication round out the profile.

Implements HubSpot for clients: requirements, configuration, go-live. Key focus areas are Customer Onboarding & Implementation, Requirements Analysis and Process Modeling (BPMN). The daily toolkit includes HubSpot (CRM & Marketing Hub) and Microsoft PowerPoint. Proven skills in Business Case & Profitability Calculation and Presentation Delivery round out the profile.

Implements Microsoft Dynamics 365 for clients: requirements, configuration, go-live. Key focus areas are Customer Onboarding & Implementation, Requirements Analysis and Process Modeling (BPMN). The daily toolkit includes Microsoft Dynamics 365 and Microsoft PowerPoint. Proven skills in Business Case & Profitability Calculation and Presentation Delivery round out the profile.

Implements NetSuite for clients: requirements, configuration, go-live. Core responsibilities include Customer Onboarding & Implementation, Requirements Analysis and Process Modeling (BPMN). Day-to-day work involves tools such as NetSuite and Microsoft PowerPoint. The position also requires solid skills in Business Case & Profitability Calculation and Presentation Delivery.

Implements SAP SuccessFactors for clients: requirements, configuration, go-live. The role centres on Customer Onboarding & Implementation, Requirements Analysis and Process Modeling (BPMN). Typical tools include SAP SuccessFactors and Microsoft PowerPoint. Sound knowledge of Business Case & Profitability Calculation and Presentation Delivery is expected as well.

Implements Salesforce for clients: requirements, configuration, go-live. Core responsibilities include Customer Onboarding & Implementation, Requirements Analysis and Process Modeling (BPMN). Day-to-day work involves tools such as Salesforce Administration. The position also requires solid skills in Customer Needs Assessment and Objection Handling & Closing Techniques.

Implements ServiceNow for clients: requirements, configuration, go-live. Core responsibilities include Customer Onboarding & Implementation, Requirements Analysis and Process Modeling (BPMN). Day-to-day work involves tools such as ServiceNow and Microsoft PowerPoint. The position also requires solid skills in Business Case & Profitability Calculation and Presentation Delivery.

Implements Shopify for clients: requirements, configuration, go-live. The role centres on Customer Onboarding & Implementation, Requirements Analysis and Process Modeling (BPMN). Typical tools include Shopify and Microsoft PowerPoint. Sound knowledge of Business Case & Profitability Calculation and Presentation Delivery is expected as well.

Implements Workday for clients: requirements, configuration, go-live. Key focus areas are Customer Onboarding & Implementation, Requirements Analysis and Process Modeling (BPMN). The daily toolkit includes Workday and Microsoft PowerPoint. Proven skills in Business Case & Profitability Calculation and Presentation Delivery round out the profile.

Provides internal legal advice on all company matters. The role centres on Legal Research & Opinions, Contract Law & Drafting and Litigation. Sound knowledge of Negotiation & Deal Closing and Professional Writing is expected as well.

Manages corporate tax matters and supports tax audits. Core responsibilities include Tax Law, German GAAP Accounting (HGB) and Business Correspondence (DIN 5008). Day-to-day work involves tools such as DATEV. The position also requires solid skills in Document Filing & Follow-up System and Legal Research & Opinions.

Designs employee events and incentive trips. Core responsibilities include Event Management, Negotiation & Deal Closing and Budgeting & Forecasting. The position also requires solid skills in Facilitation and Booking & Reservation Systems.

Coordinates resolution of IT incidents and major outages. The role centres on IT Service Management (ITIL), Crisis Communication and Stakeholder Management. Sound knowledge of Process Modeling (BPMN) and Conflict Moderation & De-escalation is expected as well.

Leads security incidents from triage to lessons learned. The role centres on Security Monitoring (SIEM), IT Security and Crisis Communication. Sound knowledge of Incident Command and Business Correspondence (DIN 5008) is expected as well.

Manages commercial processes in industrial companies. The role centres on Clinical Research (Good Clinical Practice, GCP), Regulatory Affairs and Quotation & Order Management. Typical tools include SAP ERP (Enterprise Resource Planning, User Level). Sound knowledge of Business Correspondence (DIN 5008) and Document Filing & Follow-up System is expected as well.

Designs the form and function of industrial and consumer products. Core responsibilities include Clinical Research (Good Clinical Practice, GCP), Regulatory Affairs and 3D Modeling & Animation. Day-to-day work involves tools such as Adobe Creative Cloud. The position also requires solid skills in Creative Concept Development & Briefings and Medical Documentation & Billing.

Reduces plant energy consumption via analyses and projects. The role centres on Energy Efficiency & Renewables, Thermodynamics & Heat Engineering and Debugging & Code-Level Root Cause Analysis. Typical tools include Data Visualization (Power BI/Tableau) and AI Coding Assistants (Copilot/Claude). Sound knowledge of Measurement & Testing Technology and Grants & Funding is expected as well.