Library

Onboards new Cybersecurity customers and shortens time to value. Core responsibilities include Customer Onboarding & Implementation, Project Management (Traditional) and Requirements Analysis. Day-to-day work involves tools such as Jira & Confluence. The position also requires solid skills in Training Delivery and Customer Service & Complaint Handling.

Onboards new DevTools customers and shortens time to value. Core responsibilities include Customer Onboarding & Implementation, Project Management (Traditional) and Requirements Analysis. Day-to-day work involves tools such as Jira & Confluence. The position also requires solid skills in Training Delivery and Customer Service & Complaint Handling.

Onboards new E-Commerce customers and shortens time to value. Core responsibilities include Customer Onboarding & Implementation, Project Management (Traditional) and Requirements Analysis. Day-to-day work involves tools such as Jira & Confluence. The position also requires solid skills in Training Delivery and Customer Service & Complaint Handling.

Onboards new Fintech customers and shortens time to value. Core responsibilities include Customer Onboarding & Implementation, Project Management (Traditional) and Requirements Analysis. Day-to-day work involves tools such as Jira & Confluence. The position also requires solid skills in Training Delivery and Customer Service & Complaint Handling.

Onboards new HR-Tech customers and shortens time to value. Core responsibilities include Customer Onboarding & Implementation, Project Management (Traditional) and Requirements Analysis. Day-to-day work involves tools such as Jira & Confluence. The position also requires solid skills in Training Delivery and Customer Service & Complaint Handling.

Onboards new HealthTech customers and shortens time to value. Core responsibilities include Customer Onboarding & Implementation, Project Management (Traditional) and Requirements Analysis. Day-to-day work involves tools such as Jira & Confluence. The position also requires solid skills in Training Delivery and Customer Service & Complaint Handling.

Onboards new KI customers and shortens time to value. Core responsibilities include Customer Onboarding & Implementation, Project Management (Traditional) and Requirements Analysis. Day-to-day work involves tools such as Jira & Confluence. The position also requires solid skills in Training Delivery and Customer Service & Complaint Handling.

Onboards new SaaS customers and shortens time to value. Core responsibilities include Customer Onboarding & Implementation, Project Management (Traditional) and Requirements Analysis. Day-to-day work involves tools such as Jira & Confluence. The position also requires solid skills in Training Delivery and Customer Service & Complaint Handling.

Leads all customer service and develops service strategies. Core responsibilities include Customer Service & Complaint Handling, People Leadership and Customer Relationship Management (CRM) & Retention. Day-to-day work involves tools such as Zendesk. The position also requires solid skills in Negotiation & Deal Closing and Change Management.

Answers customer enquiries and resolves issues across channels. Key focus areas are Customer Service & Complaint Handling, Phone & Written Communication and Customer Relationship Management (CRM) & Retention. The daily toolkit includes Zendesk and Calendar & Appointment Management (Outlook). Proven skills in Customer Needs Assessment and Conflict Moderation & De-escalation round out the profile.

Guides customers to product success and reduces churn. The role centres on Customer Service & Complaint Handling, Phone & Written Communication and Renewals & Churn Prevention. Sound knowledge of Quarterly Business Reviews (QBR) & Value Realization and Presentation Delivery is expected as well.

Manages Cybersecurity customers in the Enterprise segment, secures renewals and drives expansion. Core responsibilities include Renewals & Churn Prevention, Quarterly Business Reviews (QBR) & Value Realization and Customer Onboarding & Implementation. The position also requires solid skills in Upselling & Account Expansion and Customer Relationship Management (CRM) & Retention.

Manages Cybersecurity customers in the SMB / Digital Touch segment, secures renewals and drives expansion. Key focus areas are Renewals & Churn Prevention, Customer Onboarding & Implementation and Upselling & Account Expansion. The daily toolkit includes Intercom and No-Code Automation (Zapier/Make). Proven skills in Quarterly Business Reviews (QBR) & Value Realization and Customer Relationship Management (CRM) & Retention round out the profile.

Manages DevTools customers in the Enterprise segment, secures renewals and drives expansion. Key focus areas are Renewals & Churn Prevention, Quarterly Business Reviews (QBR) & Value Realization and Customer Onboarding & Implementation. Proven skills in Upselling & Account Expansion and Customer Relationship Management (CRM) & Retention round out the profile.

Manages DevTools customers in the SMB / Digital Touch segment, secures renewals and drives expansion. The role centres on Renewals & Churn Prevention, Customer Onboarding & Implementation and Upselling & Account Expansion. Typical tools include Intercom and No-Code Automation (Zapier/Make). Sound knowledge of Quarterly Business Reviews (QBR) & Value Realization and Customer Relationship Management (CRM) & Retention is expected as well.

Manages E-Commerce customers in the Enterprise segment, secures renewals and drives expansion. Core responsibilities include Renewals & Churn Prevention, Quarterly Business Reviews (QBR) & Value Realization and Customer Onboarding & Implementation. The position also requires solid skills in Upselling & Account Expansion and Customer Relationship Management (CRM) & Retention.

Manages E-Commerce customers in the SMB / Digital Touch segment, secures renewals and drives expansion. Key focus areas are Renewals & Churn Prevention, Customer Onboarding & Implementation and Upselling & Account Expansion. The daily toolkit includes Intercom and No-Code Automation (Zapier/Make). Proven skills in Quarterly Business Reviews (QBR) & Value Realization and Customer Relationship Management (CRM) & Retention round out the profile.

Manages EdTech customers in the Enterprise segment, secures renewals and drives expansion. Core responsibilities include Renewals & Churn Prevention, Quarterly Business Reviews (QBR) & Value Realization and Customer Onboarding & Implementation. The position also requires solid skills in Upselling & Account Expansion and Customer Relationship Management (CRM) & Retention.

Manages EdTech customers in the SMB / Digital Touch segment, secures renewals and drives expansion. Key focus areas are Renewals & Churn Prevention, Customer Onboarding & Implementation and Upselling & Account Expansion. The daily toolkit includes Intercom and No-Code Automation (Zapier/Make). Proven skills in Quarterly Business Reviews (QBR) & Value Realization and Customer Relationship Management (CRM) & Retention round out the profile.

Manages Fintech customers in the Enterprise segment, secures renewals and drives expansion. The role centres on Renewals & Churn Prevention, Quarterly Business Reviews (QBR) & Value Realization and Customer Onboarding & Implementation. Sound knowledge of Upselling & Account Expansion and Customer Relationship Management (CRM) & Retention is expected as well.

Manages Fintech customers in the SMB / Digital Touch segment, secures renewals and drives expansion. Core responsibilities include Renewals & Churn Prevention, Customer Onboarding & Implementation and Upselling & Account Expansion. Day-to-day work involves tools such as Intercom and No-Code Automation (Zapier/Make). The position also requires solid skills in Quarterly Business Reviews (QBR) & Value Realization and Customer Relationship Management (CRM) & Retention.

Manages FoodTech customers in the Enterprise segment, secures renewals and drives expansion. The role centres on Renewals & Churn Prevention, Quarterly Business Reviews (QBR) & Value Realization and Customer Onboarding & Implementation. Sound knowledge of Upselling & Account Expansion and Customer Relationship Management (CRM) & Retention is expected as well.

Manages FoodTech customers in the SMB / Digital Touch segment, secures renewals and drives expansion. Core responsibilities include Renewals & Churn Prevention, Customer Onboarding & Implementation and Upselling & Account Expansion. Day-to-day work involves tools such as Intercom and No-Code Automation (Zapier/Make). The position also requires solid skills in Quarterly Business Reviews (QBR) & Value Realization and Customer Relationship Management (CRM) & Retention.

Manages GreenTech customers in the Enterprise segment, secures renewals and drives expansion. Key focus areas are Renewals & Churn Prevention, Quarterly Business Reviews (QBR) & Value Realization and Customer Onboarding & Implementation. Proven skills in Upselling & Account Expansion and Customer Relationship Management (CRM) & Retention round out the profile.